Change the way you manage individuals, teams, and performances. Participants will make the shift from firefighting, ad-hoc 'command and control' to developing a proactive, collaborative culture.
5 months
5 days
This program focuses on your skills as a manager to motivate and coach each of your individual employees. You will make the shift from firefighting, ad-hoc 'command and control', to developing a proactive, collaborative culture. One based in challenging dialogue, aligning employee values and ambitions with those of the company.
Leading individuals, teams & performances
FOR WHO
You can lead as a manager using constructive interpersonal communication.
Improve control of oneself, others, and the business.
Manage and excel during turbulent times by priority-setting and re-alignment.
Reinforce employee engagement and development. You can empower, delegate, give feedback, help in goal setting, and coach for observable impact.
Improve your productivity, be better prepared, inspire, handle challenging meetings, and take ownership of actions.
Develop a healthy flow of initiatives, solicitation, and involvement.
Build a sustainable culture by aligning employee values and ambitions with those of the company.
After completing the training
Day 1
My environment, roles, challenges, and dominant style
Exemplarity and the principles of human capital development
Key stakeholder analysis: my positioning towards myself, others, and my environment
Perception and reality: the way we spontaneously interact with others
A constructive attitude is the starting point for a fair judgment
The power of influence and awareness: the 3 laws
Delegation, empowerment, and accountability
Communicating a difficult decision
Day 2
Managing day-to-day performance, the balance between involving and directing
Learning from experience– results of the first day’s training
Balancing styles between involving and directing
Setting objectives and expectations
Understanding people and performance, the art of questioning and listening
Control and handling of different performance situations
Growing people: the evolution method in the context of coaching and development meetings
Day 3
Developing people for tomorrow
Check the progress of my learning goals – managing performance
Understanding deep motivation drivers, using ascending questions
Giving and receiving feedback
Change: stages of discovery, the mourning curve, accompanying transition, and resistance
Conveying an impactful change message to a group
Embrace the "Yes, and..." attitude
Day 4
Managing difficult situations
Check the progress of my learning goals – coaching and developing people
Saying No is saying Yes to something else
Dealing with challenging situations and group negotiations
Realignment: handling deviations to preserve company values and employee alignment
Handling conflict
Day 5
Managing new developments, driving performance
Check the progress of my learning goals – managing the roadblocks to change
Working session and managing creativity – roles and attitudes
Venturing initiatives: presenting a project or recommendation upward
The manager-coach: identify the problem, and gain acceptance so the solution can emerge